Protect Your Premises with Top-Notch Surveillance & CCTV Services!

FAQs

Serving Houston Since 1981

Fire Alarms, Security Systems, Access Control, CCTV, Video Surveillance Services, and Camera Monitoring FAQ

Fire Alarms

We install various types of fire alarms, including smoke detectors, heat detectors, carbon monoxide detectors, and combination alarms for both residential and commercial properties.

Fire alarms should be tested monthly and professionally inspected annually to ensure they are functioning properly.

Yes, our fire alarms can be integrated with most security systems to provide comprehensive safety and monitoring.

If your fire alarm goes off accidentally, silence the alarm and ventilate the area if necessary. Always investigate the cause to ensure there is no actual fire.

Yes, we offer 24/7 monitoring services for fire alarms to ensure quick response in case of an emergency.

Security Systems

A typical security system includes control panels, door and window sensors, motion detectors, glass break detectors, sirens, and monitoring services.

Yes, our security systems come with mobile app integration, allowing you to control and monitor your system remotely from your smartphone or tablet.

Our systems are designed to minimize false alarms through advanced technology. In case of a false alarm, you can quickly verify and cancel the alert through the mobile app or contact our monitoring center.

Yes, we provide customized security solutions for both residential and commercial properties.

Our professional technicians will assess your property, design a customized security plan, and install the system efficiently, ensuring minimal disruption to your routine.

Access Control

An access control system restricts unauthorized access to a property or specific areas within a property using electronic means such as key cards, PIN codes, biometric scans, or mobile credentials.

Yes, access control systems can be integrated with CCTV, alarm systems, and other security measures for enhanced security.

Access control systems provide increased security, detailed access logs, customizable access levels, and improved management of employee and visitor access.

If an access card is lost or stolen, it can be quickly deactivated through the access control system to prevent unauthorized access. A new card can then be issued.

Yes, we provide ongoing support and maintenance services to ensure your access control system remains functional and secure.

CCTV

We offer a wide range of CCTV cameras, including dome cameras, bullet cameras, PTZ cameras, thermal cameras, and IP cameras.

Yes, our CCTV systems come with remote viewing capabilities, allowing you to access live and recorded footage from your smartphone, tablet, or computer.

The storage duration of CCTV footage depends on the system configuration and storage capacity. We can customize the storage settings to meet your needs.

Yes, our CCTV systems are scalable, allowing you to expand and add more cameras as your security needs grow.

Yes, we offer professional installation and ongoing maintenance services to ensure your CCTV system operates effectively and reliably.

Video Surveillance Services

Our video surveillance services include the installation of high-quality cameras, system setup, remote viewing capabilities, and integration with existing security systems.

Yes, our video surveillance systems allow you to access live video feeds from your smartphone, tablet, or computer, providing real-time monitoring.

Video surveillance is beneficial for residential properties, commercial buildings, warehouses, retail stores, and other facilities that require enhanced security and monitoring.

We use encrypted connections and secure storage methods to ensure the privacy and security of all video footage captured by our surveillance systems.

Yes, we offer custom video surveillance solutions tailored to meet the specific needs and requirements of your property.

Camera Monitoring

Camera monitoring involves the continuous observation and recording of video footage from security cameras to detect and respond to any suspicious activity or security breaches.

Yes, we provide 24/7 camera monitoring services to ensure constant surveillance and quick response to any security incidents.

Camera monitoring enhances security by providing real-time alerts, recorded evidence, and the ability to monitor multiple areas simultaneously, deterring potential intruders and ensuring timely responses.

Yes, our camera monitoring systems can be configured to send alerts for specific events, such as motion detection, unauthorized access, or tampering with the cameras.

If a camera detects suspicious activity, our monitoring team will evaluate the situation and take appropriate action, which may include contacting you, dispatching security personnel, or alerting the authorities.

Feel free to ask if you have more questions or need further information!

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